WestMed Insurance Services





WestMed Insurance Services Limited is an independent insurance intermediary, which is a wholly-owned subsidiary of Argus Group Holdings Ltd. Although WestMed began life as a small complementary auxiliary service to Argus Insurance, the company has now developed into a major player within local markets


Our Network

Through our network of agency arrangements and specialist staff, we are in a position to be able to offer a comprehensive range of insurance products and premiums which suit our clients’ individual needs. Our knowledge is mainly in risks based in Gibraltar and Spain. However, due to WestMed’s increasingly well known and respected reputation, we continue to extend these geographical borders in order to assist our clients.


Key Facts

The Financial Services Commission (FSC) is the independent authority that regulates financial services in Gibraltar. The FSC requires us to give you this information document. Use the information to decide if our services are right for you.


Whose Products Do We Offer?

We offer products from various markets. Examples of the Products and Insurers are listed below:

  • Private Medical and Health Services (BUPA/NOW Health/AXA PPP/A La Carte and various others)
  • Professional Indemnity, Medical Malpractice and D&O (Lloyds of London)
  • Breakdown coverage and Legal Assistance (ARAG)
  • Travel Insurance (Citybond Suretravel/BUPA Travel/A La Carte Travel)
  • Marine Cargo/Marine Craft (Lloyds of London)
  • Business Multi Risks and Other Commercial Lines (Various recognised UK and Spanish Insurers)
  • Life Insurance Protection Products (AIG Life, Kiln and others)

Which Service Will We Provide You With?

We may advise and make a recommendation for you after we have assessed your needs on some of the products listed above. On others you will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products on which we will provide details and you will then need to make your own choice about how to proceed.


What Services Will You Have to Pay Us For?

We normally derive our income from commissions received from product providers. However, if we propose to charge any administration fees, we will advise you accordingly.


Who Regulates Us?

We are authorised and regulated by the Financial Services Commission, Gibraltar under Licence No. FSC 00572B. Our permitted business is Insurance Intermediary. You can check this on the FSC Register by visiting the FSC’s website www.fsc.gi or by contacting the FSC on (350) 200 40284.


Ownership

Argus Insurance Company (Europe) Limited owns 100% of our share capital.


What To Do If You Have A Complaint

If you wish to register a complaint, please contact us:


By mail:

The Chief Executive
WestMed Insurance Services
Regal House
3 Queensway
PO Box 45
Gibraltar

By phone: (+350) 200 79520
By email: info@westmed.gi


If your complaint remains unsettled with us, you may be entitled to refer it to:


By mail:
The Department of Consumer Affairs
10 Governor’s Lane
Gibraltar

By phone: (+350) 200 50788